Why to Choose ebakala

★★★★★Excellent4.8 |2000+Reviews

  • Premium Quality

  • Fast Delivery

  • Easy Returns

  • 24/7 Support

Shop by Videos

  • ★★★★★


    Product arrived well packed and exactly as shown on the website. The quality is premium for the price. I have already recommended eBakala to my friends and family

  • ★★★★★


    I ordered multiple items and all of them were in perfect condition. Prices are reasonable and the checkout process is simple. I will definitely order again

  • ★★★★★


    I like that the product actually matches the pictures. Sometimes online stores don’t do that, but this one was accurate. Would order again

1 of 3

Overview of Our Policy

🔄Do you offer refunds?


No, we currently do not offer refunds. However, we do provide free replacements for eligible products that are faulty, damaged, broken, or incorrect.

📹Why do you ask for a product video?

We require a clear video of the issue to:

  • Verify the problem
  • Ensure the issue is not related to product usage
  • Help our support team guide you properly

In many cases, the issue can be resolved without a replacement.

⏰What is the time limit to request a replacement?

You can raise a complaint within 30 days of delivery.

  • Within 7 days: Replacement is free of cost
  • After 7 days: Replacement may include additional charges

🚚How does the replacement process work?

Once your issue is approved, we offer two replacement options:

Option A:

You ship the product to our warehouse. After receiving it, we dispatch the replacement within 5 working days.

Option B:

We arrange a courier pickup and deliver your replacement within 14 working days.

📍Where should I send the faulty product?

Tazah Global LLC
Warehouse #13, Plot #4488
Al Sajaa Industrial Area
Sharjah, UAE